Privacy policy

Enfy AS is the controller for the personal data described in this statement.

We may collect personal data when you:

• visit www.enfy.no,
• submit a contact form or request a quote,
• contact us by email or phone,
• subscribe to a newsletter or consent to marketing,
• click ads or links that lead to our website.

We do not collect sensitive personal data via the website unless you provide it yourself in an enquiry to us.

Depending on how you contact us, we may process:

• Name, phone number and email address
• Company and role (if you provide them)
• The content of your enquiry (message, question, need)
• Technical data about your visit (e.g. IP address, browser, device and which pages you view) — especially when you have accepted cookies for analytics and marketing

We mainly use personal data to:

• respond to enquiries and follow up sales,
• provide quotes, information and customer service,
• administer customer relationships and contracts,
• send newsletters and marketing when you have consented,
• improve the website and measure the effect of our marketing,
• comply with legal requirements (e.g. the Norwegian Bookkeeping Act),
• safeguard rights in the event of a dispute.

We process personal data on the following bases:

• Consent — e.g. cookies for analytics and marketing, and email marketing where you have subscribed.
• Legitimate interest — e.g. responding to enquiries, operating and securing the website, and following up relevant sales enquiries.
• Contract — when we enter into or are about to enter into a contract with you.
• Legal obligation — when the law requires us to retain information.

Our website uses cookies. In line with Norwegian rules, we ask for consent before using cookies that are not strictly necessary for the site to work.

You can change or withdraw your consent at any time in your browser settings, or by contacting us.

Necessary cookies

Used for the website to work (e.g. security and storing your consent choice).

Analytics

We use first-party, cookieless analytics to understand how the website is used:

• Vercel Web Analytics — page views and events such as contact form submissions, which solutions visitors open, and how they reach us. This does not use advertising cookies.

Marketing

With your consent we may also use:

• Meta (Facebook/Instagram) — for ad measurement and remarketing.
• Google Ads — for ad measurement and remarketing.

Site analytics does not use advertising cookies. We do not set marketing cookies without consent.

We use suppliers that process data on our behalf, including:

• suppliers for operating the website and submitting forms,
• Vercel (website hosting and Web Analytics),
• Google (Ads and Search Console),
• Meta (advertising and measurement).

These receive information only to the extent necessary to deliver the services above, and only in accordance with our instructions and applicable agreements. We do not sell personal data.

We store personal data for as long as necessary for the purposes above, or for as long as the law requires.

• Enquiries and customer dialogue — normally up to about 3 years, unless longer storage follows from law or contract.
• Accounting and contract data — in accordance with the Bookkeeping Act and the contractual relationship.
• Analytics and marketing data — in accordance with the suppliers’ settings and your consent.

You can at any time request access, rectification or erasure where this is possible.

You have the right to:

• be informed about which data we process,
• access data we hold about you,
• request rectification of inaccurate or incomplete data,
• request erasure when the conditions for this are met,
• object to processing based on legitimate interest,
• withdraw consent (applies to future processing),
• request that data be transferred to another controller where relevant.

Contact us at bt@enfy.no if you want to exercise your rights.

You can also complain to the Norwegian Data Protection Authority at www.datatilsynet.no.

We may update this statement as needed. The updated version is always published on this page.